FAQs


Getting started

Gollgi is an Ecommerce platform designed to connect buyers with sellers by an open market network outside of traditional search engines and marketplaces. Buyers simply make a request for a product with Gollgi and sellers approach them with offers. Click here to make a request.

Sellers can receive requests for their products without the need to build a website or invest in SEO and online marketing campaigns. They simply set up a store with all their products, reply to requests with offers and chat with buyers to turn them into potential customers. Click here to build your store.
  1. Go to the Home page
  2. Type the full product name in detail into the search bar, make sure write the full product title:

    Good example:
    Samsung RF56M9540SR/EU Family Hub Smart Fridge Freezer stainless steel.

    Poor example:
    Samsung silver fridge.
  3. Select an option from the drop-down menu and click “Submit Request”. If you don’t see any product matching your EXACT request try typing a similar title
  4. “Description”: add further information, requirements or specifications about the product that you would like sellers to know about.

    Example:
    • I need the refrigerator to be 2 meters maximum in height and the old refrigerator removed.
    • I need it with ice maker and installation included
  5. In the “Region” field, you can choose the locations of the sellers from which to you want to receive offers.

    Example:
    • England” and “Wales”.
      You will only receive offers from sellers based in England and Wales
  6. Sellers love to receive photos attached to the request. You have 3 ways to attach images to your request.
    • From Web: Choose an image from the web search at the bottom of the request. If you wish to words or change the product click “From Web” to reload new images.
    • From Desktop: Drag & Drop an image file from your desktop. Only .jpg, .png or .gif files are supported.
    • From Mobile: On your mobile, up load your scan app and scan the barcode on the screen. Then click the camera take a photo of the product and in a few seconds it will appear on your request.
  7. Click “Submit Request”. You’ve now sent a request
Unlike with other market places, you don’t have to waste time searching the website for the item you are looking to buy. You will notice that Gollgi does not display any sellers or products. Gollgi won’t try to push or promote any irrelevant products or sellers towards users in order to get you to buy. Gollgi’s sole aim is to help you find the exact product you are looking for by connecting you to relevant sellers.

Buyer

When you register with Gollgi you become a Gollgi Buyer. You can then begin to make request for products you would like to buy and receive offers for them from sellers.
You will have to register if you would like to receive offers for requests. It quick and you’ll be making requests in no time. Register now to begin making requests.
Anything! As long as there’s sellers that provide the product and is on the Gollgi catalogue. If you don’t see the product in the dropdown options on the search bar, try retyping the title in different wording. We have millions of products sold by different sellers in our catalogue, ranging from consumer electronics to textile goods and manufacturing machinery.
Gollgi is NOT a price comparison site nor an online store, Gollgi connects you with sellers that are relevant to your request. When you make a request for a product and a seller replies with an offer, they will usually quote you a price for that product. Alternatively, when you’ve received the offer without a quote you can chat with the seller to negotiate a price. Gollgi doesn’t take any commissions or fees from the engagement, from start to finish. It’s all about you and your customers
Usually it takes a few minutes or even an hour. It depends on how active a seller is on Gollgi and whether or not you’ve submitted as much information as possible. Poorly written requests with not enough information sometimes get ignored by sellers, so make sure your request is as detailed as possible.

Good example:
Samsung RF56M9540SR/EU Family Hub Smart Fridge Freezer stainless steel.

Poor example:
Samsung silver fridge
By having a detailed request and a full profile, you increase your chance of having more sellers approach you with offers in a quicker manner. Since sellers decide which requests to approach, they prefer descriptive requests from eager and authentic buyers to ensure the commitment of the buyer to the interaction.
1. Make a request in the Home page and click “Submit”

2. You have 3 ways to attach an image to your request.

  • From Web: Choose an image from the web search at the bottom of the request. Change the product title and click “From Web” to reload new images.

  • From Desktop: Choose or Drag & Drop an image file from your desktop. Only .jpg, .png or .gif files are supported.

  • From Mobile: Using a barcode scanning app, scan the barcode you see with your mobile and click the camera. Take a photo of the product and in a few seconds it will appear on your request.

Seller

By registering as a seller with Gollgi, you can begin receiving live requests for your products and chat directly with your buyer. You just need to list your products and provide some basic store information and in no time, you can begin receive requests for your products. You have complete control over which requests to reply with an offer.
1. A buyer makes a request for a product on Gollgi.

2. Gollgi send the request to sellers who sell the product.

3. Sellers can choose to reply with an offer.

4. Buyer receives and opens the offers from sellers

5. Buyer and sellers can begin to interact and message each other

6. Buyer chooses the offer and the seller that best suits their needs

7. Buyer and seller negotiate terms of the sale and decide on the method of payment to complete the deal.

Gollgi doesn’t take any commissions or fees from any transactions, it's free from start to finish. It’s all about you and your customers.
  1. Click the “Become a Seller” button on the top left of the page or click here 
  2. Click “Start” 
  3. Click “Add products”. Now you can enter your products manually and click “Add your products” to finish. When you’re done click “Next”. 
  4. You can also add products to your store by searching them on Gollgi’s catalogue. Click “Add products from Gollgi’s catalogue” to begin searching and “Add your products” to finish. When you’re done click “Next”. 
  5. Name your store, tell us the regions from where you would like to receive requests, post code of your business and contact number. Click “Next” when you’re done. 
  6. Your store is now finished. You can always view your store on your dashboard by clicking here. 
Anything! If have it in stock then just list it on your store.
To use Gollgi you will need to sign up, but to use Gollgi as a seller just click Become a seller to setup your store completely free.
Nothing, it’s absolutely free of sales commission, membership subscription or fees. Gollgi reserves the rights to charge the sellers (CPC – cost per click ) for each offer they sent to buyer but only after buyer open the offer.
When you begin chatting with a buyer, you can both negotiate the terms, price and method of payment among other conditions. Gollgi takes no part on the transaction or the deal between you and your buyer. We want the focus to be solely between you and your potential buyers.
Buyer feedback is important to understand how your interaction and service is viewed by your buyers.
If you would like to speak to one of our dedicated team, go to Contact Us for further contact details.
  1. Login and select the “Seller” tab in the top left corner of your screen. If you haven’t built your store yet, click Become a Seller.

  2. Select “Your Store” at the top of the page.

  3. If you want to add your product yourself, click the orange button “Add your product”. Type the product in the bar and click “Add Product”. Click “OK” when done.

  4. To add a product from Gollgi’s catalogue, click the blue button “Add from Gollgi’s catalogue”. Search and select the product you want and click “OK” when done.

  5. When you’re happy with the products you've added, make sure to click “Update” to update your store.